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Best Sellers

Return Policy

At WhatYouNeedSales, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer hassle-free returns within 15 - 30 days of delivery. Please review the following guidelines to ensure a smooth return process:

**Eligibility for Returns**
- To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

**Initiating a Return**
- To initiate a return, please contact our Customer Support team at info@WhatYouNeedSales.com or by phone at 1-678-343-9819. Please provide your order number and the reason for the return.
- Our Customer Support team will provide you with a return authorization via email and instructions for returning your item(s).

**Return Shipping**
- Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.
- We recommend using a trackable shipping method and purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item(s).

- Once your return is received and inspected, we will process your refund within [number of days] days.
- Refunds will be issued to the original payment method used for the purchase.
- Please note that original shipping fees are non-refundable.

- If you would like to exchange an item for a different size, color, or style, please contact our Customer Support team to arrange the exchange. Exchanges are subject to product availability.

**Damaged or Defective Items**
- If you receive a damaged or defective item, please contact our Customer Support team immediately to arrange for a replacement or refund. We may require photo documentation of the damage or defect for quality assurance purposes.

**Final Sale Items**
- All Items ordered from vidaXL are consider a final sale and are not eligible for return or exchange due to logistical issue set by the supplier.

**Contact Us**
- If you have any questions or concerns about our return policy, please don't hesitate to contact our Customer Support team at info@WhatYouNeedSales or by phone at 678-343-5509.

--- Thanks, Management